Cloud Sprout LLC, doing business as Ichundu (“Ichundu,” “we,” “us,” or “our”), respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with us, or make purchases. By accessing or using our services, you consent to the terms of this Privacy Policy.

1. Information We Collect

We collect information about you when you use our website, place orders, or interact with us. The types of information we may collect include:

• Personal Information: Includes your name, address, email address, phone number, and payment details when you make a purchase or create an account.
• Business Information: For B2B customers, we may collect business details, including company name, business address, tax ID, and other relevant information.
• Technical Data: Includes your IP address, browser type, operating system, and information about your interaction with our website.
• Usage Data: Information on how you use our website, products, and services, including browsing actions and patterns.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and fulfill your orders, manage payments, and deliver products.
• Customer Service: To respond to your inquiries, provide customer support, and resolve issues.
• Marketing: To send you information about our products, promotions, and updates. You can opt out of marketing communications at any time.
• Improving Our Services: To analyze usage patterns, improve our website, and enhance user experience.
• Legal Compliance: To comply with legal obligations, enforce our terms and conditions, and protect our rights.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping partners, and marketing platforms.
• Legal Requirements: We may disclose your information if required to do so by law or in response to legal requests, such as court orders or subpoenas.
• Business Transfers: If Ichundu is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that business deal.

4. Data Security

We take the security of your personal information seriously and implement reasonable measures to protect it. However, no security system is completely infallible, and we cannot guarantee the absolute security of your data. We recommend taking steps to protect your personal information when using the internet.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• Access: The right to request a copy of your personal data that we hold.
• Correction: The right to request that we correct any inaccuracies in your personal data.
• Deletion: The right to request that we delete your personal data under certain conditions.
• Opt-Out: The right to opt out of marketing communications.

To exercise any of these rights, please contact us at will@ichundu.com.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze usage, and support our marketing efforts. You can manage your cookie preferences through your browser settings.

8. Children’s Privacy

Ichundu does not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe we have collected information about your child, please contact us immediately.

9. International Data Transfers

If you are located outside the United States, please be aware that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. Your continued use of our services after the posting of changes constitutes your acceptance of such changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: will@ichundu.com